So I paid $27.00 for food that was delivered more than an hour after being placed, that was cold and so laden with grease that it wasn't edible and get told that it's my fault. The same woman then tells me that I caused the mess and that I was the one who misunderstood. When I didn't see the credit, I called back. Anyways, she said that she would credit the 2nd order and give me 50% off of the orginal for the mess up and cold food. The same woman that I spoke with before had the nerve to tell me that it was my fault because I called to many times and got them confused? Really, I called 1 time and that's too much? Wow. Approximately 5 minutes later a 2nd delivery driver showed up with what I am assuming is the "makeup order with free egg rolls" and another credit card slip (this slip was actally for 0.25 more than my original order? Anyways I told him the story and he asked me to call them to let them know that there was a mixup and therefore he was bringing the 2nd order back. Now, I know they are fast but no way are they that fast (and the order did't have free egg rolls :( I signed the credit card slip and he left. She still claims they didn't have the order but would make it immediately and send 2 free egg rolls for the wait. The woman who answered said that she didn't have my order and did I receive a confirmation? I provided her with the confirmation#1979369 and informed her that I know she received it, because she already charged me. When 12:45 came and went and I still didn't have any food, I gave them a call to make sure that my online order had been received since I had already seen that the $27.00 had been. I ordered $27.00 worth of food at 11:45am.
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |